Chinese Phone Number and ID Verification Assistance for Websites and Apps
Some Chinese websites and apps require more than an email address or a foreign phone number when you create an account. Depending on the platform, you may be asked to verify a Chinese mobile phone number, enter a Chinese verification code, or complete Chinese real-name and identity verification before you can use certain features.
For users outside China, these additional requirements can make an otherwise simple registration process surprisingly difficult. You may be able to create an account and complete the first few steps, only to find that the platform requires a Chinese phone number or another type of verification before you can continue.
Why Foreign Users Can Get Stuck
One common issue is the phone number requirement. Some Chinese websites and apps only accept Chinese mobile numbers during registration. A foreign phone number may not be supported, even if it can receive SMS messages.
In other cases, the registration process works normally at first and the verification request appears later. The platform may ask for a Chinese mobile-number verification code or require additional real-name and identity verification before allowing access to a particular service.
Because every platform has its own registration and verification requirements, it is not always possible to tell what is needed simply from the first registration screen.
Need Help With Chinese Phone Number Verification?
ChinaHelp0420 provides manual assistance with Chinese phone number verification for supported websites and apps. When a platform requires a Chinese mobile number for a verification step, we can send you chinese number and verificaition code.
If the website or app asks for Chinese real-name or identity verification, we can also can help it. The exact process can vary from one service to another, so we recommend sending us the verification screen before starting.
Our goal is to help you understand which verification step the platform is requesting and what options are available for completing the registration or account process.
What Information Should You Send?
To check the verification requirement, send us the name of the Chinese website or app you are using along with a screenshot of the phone-number or identity-verification page.
- The name of the Chinese website or app
- A screenshot of the registration or verification page
- The Chinese phone-number verification screen, if shown
- The Chinese ID or real-name verification screen, if requested
- A short description of where the registration or account process stops
A screenshot is usually the quickest way for us to understand what the platform is asking for. Some services require Chinese phone verification, while others may have additional account or identity requirements.
Chinese Verification Assistance for Websites and Apps
If you are trying to use a Chinese website or app from outside China and the registration process requires a Chinese phone number or identity verification, we can help you.
Send us the website or app name and the verification screen. We can check whether you are being asked for Chinese phone verification, Chinese identity verification, or another platform-specific requirement
ChinaHelp0420 provides manual assistance with Chinese phone-number verification and supported account registration processes.
Need Help With This Issue?
Contact ChinaHelp0420 directly. We provide manual assistance for supported Chinese account registration and verification problems.