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Having Trouble with Chinese Game Real-Name Verification?

Having trouble with Chinese game real-name verification? Some Chinese games require players to complete real-name identity verification before they can play or access certain features. For international players, this process can be difficult when a game requires Chinese identity information.

Why Do Chinese Games Require Real-Name Verification?

Chinese games use real-name verification to check player identity and meet applicable platform requirements. Depending on the game, verification can be required during registration, before gameplay, or when accessing specific features.

International players can run into problems when the game's verification page asks for Chinese identity information that they do not have. The exact process depends on the game and its verification rules.

Chinese Game Identity Verification Assistance

ChinaHelp0420 provides manual assistance for international players who have questions or difficulties with Chinese game real-name verification.

We are a Korean company registered in Korea and China. Our Chinese staff provide assistance directly, with a real person handling each request rather than an automated system.

We do not use fake IDs or fabricated identity information. Any identity information used in a verification process must be genuine and used in accordance with the game's requirements and applicable rules. We explain the available steps and help you understand how to proceed with your verification request.

How ChinaHelp0420 Helps

1. Contact us
Send us the name of the Chinese game and describe the real-name verification screen or problem you are seeing.

2. Explain your situation
Tell us whether verification is required for registration, gameplay, or a specific feature.

3. Get personal assistance
A real person reviews your request and explains the relevant next steps.

4. Follow the applicable verification process
We guide you through the supported steps for your situation

Watch the YouTube Video

This article is based on our YouTube video. For a more detailed look at how the process works, watch the YouTube video below.

Need Help with Chinese Game Real-Name Verification?

If you need help with Chinese game real-name verification or identity verification, contact ChinaHelp0420. Send us the game name and explain what the verification page requires. Our team will review your request and explain the next steps.